Welcome to the Customer Service section of Taropharma.co.uk, the website of Taro Pharmaceuticals (UK) Ltd.
Non-UK Customers please visit the Taro.Com and select your region from Taro World Wide menu at the top.
Whether your company is a multiple chain, a retailer, or a pharmaceutical wholesaler, our goal is to make it easy for you to provide your customers with Taro’s high-quality prescription products – in Taro’s own generic or private label packaging.
Contact Information:
You can call us…
Call us from 9:00 a.m. to 5:00 p.m. (GMT) Monday through Friday except Bank Holidays on +44-0-208-622-3578.
Reach us by e-mail…
E-mail us anytime at customerservice@taropharma.co.uk. You will receive a reply to your inquiry within the next working day.
Send us a fax…
Our fax numbers is +44 -0-208-622-3333.
Or use the mail…
Send all correspondence to:
Taro Pharmaceuticals (UK) Ltd.
Lakeside House
1 Furzeground Way
Stockley Park East
Uxbridge
UB11 1BD
Order Information:
To place an order
Send us an order by fax, e-mail, or mail as shown above. Please be sure your order includes a total amount.
Order status inquiries
The fastest way to check the status of an order is to Click here to use our Contact Us form, which includes appropriate fields for your purchase order number, order date, and other pertinent information. And of course, you’re welcome always to call or fax us at the numbers shown above.
Managing Your Taro Account
Establishing credit
The fastest way to set up a credit account with Taro is to
Click here to use our Contact Us form. Please provide a contact name and telephone number, and your business interest. A sales representative will reply promptly. And of course, you’re also welcome to call or fax us at the numbers shown above.
Reporting shortage claims
Shortage claims must be reported to Taro’s Customer Service Department within 72 hours of receipt of goods.
Click here to use our Contact Us form if you have a claim right now. Please identify the details of the shipment shortage and the exact date the product was received. Once we have verified and approved the claim, we will raise a credit note and forward it to your accounts department. We will not be able to honor claims for shortages that are not reported within 72 hours.